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If you have multiple locations from which you send shipments, it can be good to set them each up as a sender.",{"type":2263,"content":2380},[2381,2389,2394,2400],{"text":2382,"type":2267,"marks":2383},"Click on the settings icon",[2384,2386],{"type":2385},"bold",{"type":2270,"attrs":2387},{"color":2388},"rgb(0, 0, 0)",{"text":2390,"type":2267,"marks":2391}," and ",[2392],{"type":2270,"attrs":2393},{"color":8},{"text":2395,"type":2267,"marks":2396},"Senders",[2397,2398],{"type":2385},{"type":2270,"attrs":2399},{"color":8},{"text":2401,"type":2267,"marks":2402}," to open your senders view.",[2403],{"type":2270,"attrs":2404},{"color":8},{"type":2263,"content":2406},[2407,2413],{"text":2408,"type":2267,"marks":2409},"Click New sender",[2410,2411],{"type":2385},{"type":2270,"attrs":2412},{"color":8},{"text":2414,"type":2267,"marks":2415}," and fill out the address and details for your sender.",[2416],{"type":2270,"attrs":2417},{"color":8},{"type":2263,"content":2419},[2420,2425,2431,2433],{"text":2421,"type":2267,"marks":2422},"If you have multiple sender addresses you can also import them in bulk using an excel or CSV file. ",[2423],{"type":2270,"attrs":2424},{"color":8},{"text":2426,"type":2267,"marks":2427},"Click the import button",[2428,2429],{"type":2385},{"type":2270,"attrs":2430},{"color":8},{"text":2432,"type":2267}," ",{"text":2434,"type":2267,"marks":2435},"and you'll open an import window where you can download the template file for importing. fill this out and upload it to import your senders. ",[2436],{"type":2270,"attrs":2437},{"color":8},[2439],{"_uid":2440,"text":2441,"component":2279,"Conditions":2255,"require_login":2255},"0b57db22-0a16-49ad-8f8f-066983a26606",{"type":2260,"content":2442},[2443,2453,2463],{"type":2369,"attrs":2444,"content":2445},{"level":2371},[2446],{"text":2447,"type":2267,"marks":2448},"Recipient addresses",[2449],{"type":2450,"attrs":2451},"anchor",{"id":2452},"recipients",{"type":2263,"content":2454},[2455,2457,2461],{"text":2456,"type":2267},"If you already have a list of recipients you can upload them to your address book. ",{"text":2458,"type":2267,"marks":2459},"Click Recipients in the top menu",[2460],{"type":2385},{"text":2462,"type":2267}," to open the recipients view. ",{"type":2263,"content":2464},[2465,2468],{"text":2426,"type":2267,"marks":2466},[2467],{"type":2385},{"text":2469,"type":2267}," and you'll open an import window where you can download the template CSV- or excel file for importing. Fill this out and upload it to import your senders. ","senders",{"_uid":2472,"title":2473,"markets":2474,"component":2254,"Conditions":2255,"column_left":2475,"column_right":2496,"require_login":2255,"background_color":2359,"content_block_id":2311},"5080e107-d376-4602-a3cc-2ffae40a4e66","Set up Printers",[],[2476,2487],{"_uid":2477,"text":2478,"component":2279,"Conditions":2255,"require_login":2255},"2e8101ff-b916-427b-8157-8d468700557b",{"type":2260,"content":2479},[2480],{"type":2263,"content":2481},[2482],{"text":2483,"type":2267,"marks":2484},"You can use just about any printer with PostNord Send. A dedicated label printer is of course recommended, but we offer both ZPL and PDF printing for label printers.",[2485],{"type":2270,"attrs":2486},{"color":2272},{"_uid":2488,"buttons":2489,"component":2298,"Conditions":2255,"require_login":2255},"ddc41ddf-bc08-445c-920b-f7e9deb36a77",[2490],{"url":2491,"_uid":2493,"icon":2293,"text":2494,"variant":2255,"component":2295,"icon_left":11,"Conditions":2255,"appearance":2495,"business_user":2255,"require_login":2255},{"id":1221,"url":2255,"linktype":2285,"fieldtype":2286,"cached_url":2492,"prep":12},"/dk/en/prod/resources/guides/skicka-direkt-business/printers","d49f63de-d067-488a-a6a8-2ee37966c1ef","How to set up & configure printers","dark",[],{"_uid":2498,"title":2314,"markets":2499,"component":2254,"Conditions":2255,"column_left":2500,"column_right":2512,"require_login":2255,"background_color":2336,"content_block_id":2315},"a76681da-480c-4781-8767-ff86fc3a6d2b",[],[2501],{"_uid":2502,"text":2503,"component":2279,"Conditions":2255,"require_login":2255},"61c0c2c2-46b3-44a5-b7eb-7fa65204ba68",{"type":2260,"content":2504},[2505],{"type":2263,"content":2506},[2507],{"text":2508,"type":2267,"marks":2509},"Portal Business lets you streamline your shipment ordering so it's most convenient for your needs - regardless of whether you're unsure of what shipping type to use, or whether you have a long list of exact shipments you want to order at once.",[2510],{"type":2270,"attrs":2511},{"color":2388},[],{"_uid":2514,"title":2515,"markets":2516,"reverse":12,"component":2254,"Conditions":2255,"column_left":2517,"column_right":2561,"require_login":2255,"background_color":2336,"content_block_id":2569},"28600242-7de9-4b2a-bf25-8a88b8eb3bcd","Order single shipments easily",[],[2518],{"_uid":2519,"text":2520,"component":2279,"Conditions":2255,"require_login":2255},"91bb76cc-c80d-4f33-be6d-a14b68ce4614",{"type":2260,"content":2521},[2522,2531,2547],{"type":2369,"attrs":2523,"content":2525},{"level":2524},3,[2526],{"text":2527,"type":2267,"marks":2528},"Based on characteristics",[2529],{"type":2270,"attrs":2530},{"color":2272},{"type":2263,"content":2532},[2533,2535,2539,2541,2545],{"text":2534,"type":2267},"On the start page of PostNord Send, you’ll see three different option for how to create shipping labels. These are also available at any time in the top menu under the ",{"text":2536,"type":2267,"marks":2537},"Create tab",[2538],{"type":2385},{"text":2540,"type":2267},". The first option to create shipping labels for parcels or letters is to ",{"text":2542,"type":2267,"marks":2543},"click Shipping labels",[2544],{"type":2385},{"text":2546,"type":2267}," - where you'll create a shipping label based on the characteristics of the shipment. The tool will select the shipment type that best suits your needs.",{"type":2263,"content":2548},[2549,2553,2555,2559],{"text":2550,"type":2267,"marks":2551},"Select your sender",[2552],{"type":2385},{"text":2554,"type":2267}," and enter your recipient's details. If your recipient is in your address book you can ",{"text":2556,"type":2267,"marks":2557},"click Address book",[2558],{"type":2385},{"text":2560,"type":2267}," and select them from the list.",[2562],{"_uid":2563,"picture":2564,"component":2357,"aspect_ratio":2255,"require_login":2255},"04ea7dde-64b6-4cae-88c4-4dd3bb25fe37",{"id":2565,"alt":2566,"name":2255,"focus":2255,"title":2255,"source":2255,"filename":2567,"copyright":2255,"fieldtype":2355,"meta_data":2568,"is_external_url":11},22148936,"Cards leading to the PostNord Send application","https://a.storyblok.com/f/172902/718x292/514c501bf4/start-dk-send.png",{"alt":2566,"title":2255,"source":2255,"copyright":2255},"single",{"_uid":2571,"markets":2572,"reverse":12,"component":2254,"Conditions":2255,"column_left":2573,"column_right":2610,"require_login":2255,"background_color":2336,"content_block_id":2618},"72661de9-9bbe-4229-ba4b-7f7c665a76fb",[],[2574],{"_uid":2575,"text":2576,"component":2279,"Conditions":2255,"require_login":2255},"f5e6c1ff-bd89-45cd-bec0-ad28b8f85fb8",{"type":2260,"content":2577},[2578,2582,2586,2590,2606],{"type":2263,"content":2579},[2580],{"text":2581,"type":2267},"Next you’ll get an option to select what shipment type you need, either Parcel or Letters. Parcels will be pre- selected from the start.",{"type":2263,"content":2583},[2584],{"text":2585,"type":2267},"Now you’ll have the possibility to indicate the weight and dimensions of your parcel. This may later on give you different options dependent on what you enter.",{"type":2263,"content":2587},[2588],{"text":2589,"type":2267},"Now you will get the option to select between different shipment options, either Service Point or Home. Dependent on what you select you will get a different service. Note that Service Point option is pre-selected by design!",{"type":2263,"content":2591},[2592,2594,2598,2600,2604],{"text":2593,"type":2267},"You can also ",{"text":2595,"type":2267,"marks":2596},"add a reference",[2597],{"type":2385},{"text":2599,"type":2267}," to print on the shipping label, ",{"text":2601,"type":2267,"marks":2602},"or a description",[2603],{"type":2385},{"text":2605,"type":2267}," for the shipment which will only be shown to you here in the Portal.",{"type":2263,"content":2607},[2608],{"text":2609,"type":2267},"Finally, you can add additional services to your shipment. These vary based on the shipment type you have selected. To find out more about the additional services, click the About addons button in that section.",[2611],{"_uid":2612,"picture":2613,"component":2357,"aspect_ratio":2255,"require_login":2255},"5ff929a4-c91b-4b76-8aae-7fbe032718f3",{"id":2614,"alt":2615,"name":2255,"focus":2255,"title":2255,"source":2255,"filename":2616,"copyright":2255,"fieldtype":2355,"meta_data":2617,"is_external_url":11},22148879,"Create Shipping DK application","https://a.storyblok.com/f/172902/896x1191/187d50481f/create-shipping-dk.png",{"alt":2615,"title":2255,"source":2255,"copyright":2255},"-dimensions-addons",{"_uid":2620,"title":2621,"markets":2622,"reverse":12,"component":2254,"Conditions":2255,"column_left":2623,"column_right":2716,"require_login":2255,"background_color":2336,"content_block_id":2724},"e2e14d58-d36a-4ebd-91ed-858cdf4dc9e6","Select a shipment type directly",[2320,2326],[2624],{"_uid":2625,"text":2626,"component":2279,"Conditions":2255,"require_login":2255},"ed2cbd53-24d3-4941-9f29-3955b7dcad9e",{"type":2260,"content":2627},[2628,2637,2650,2663,2673,2681,2692,2708],{"type":2263,"content":2629},[2630,2635],{"text":2631,"type":2267,"marks":2632},"If you already know which shipment type you want to send, you can order shipping by selecting this shipping service directly, skipping some of the steps of ordering. ",[2633],{"type":2270,"attrs":2634},{"color":8},{"text":2636,"type":2267},"Please note that you will need to be familiar with the requirements of the shipping service in question, in order to get an accurate cost estimate.",{"type":2263,"content":2638},[2639,2645],{"text":2640,"type":2267,"marks":2641},"Click Select Service",[2642,2643],{"type":2385},{"type":2270,"attrs":2644},{"color":8},{"text":2646,"type":2267,"marks":2647}," from the start page or the Create tab. ",[2648],{"type":2270,"attrs":2649},{"color":8},{"type":2263,"content":2651},[2652,2658],{"text":2653,"type":2267,"marks":2654},"Select your sender and recipient",[2655,2656],{"type":2385},{"type":2270,"attrs":2657},{"color":8},{"text":2659,"type":2267,"marks":2660},", or enter the details manually.",[2661],{"type":2270,"attrs":2662},{"color":8},{"type":2263,"content":2664},[2665,2667,2671],{"text":2666,"type":2267},"Now ",{"text":2668,"type":2267,"marks":2669},"select the shipping service",[2670],{"type":2385},{"text":2672,"type":2267}," you want from the dropdown. Characteristics and restrictions of the service will still be displayed once you select it.",{"type":2263,"content":2674},[2675,2679],{"text":2676,"type":2267,"marks":2677},"Indicate the weight ",[2678],{"type":2385},{"text":2680,"type":2267},"of the shipment.",{"type":2263,"content":2682},[2683,2684,2687,2688,2691],{"text":2593,"type":2267},{"text":2595,"type":2267,"marks":2685},[2686],{"type":2385},{"text":2599,"type":2267},{"text":2601,"type":2267,"marks":2689},[2690],{"type":2385},{"text":2605,"type":2267},{"type":2263,"content":2693},[2694,2696,2700,2702,2706],{"text":2695,"type":2267},"Finally, you can ",{"text":2697,"type":2267,"marks":2698},"add additional services to your shipment",[2699],{"type":2385},{"text":2701,"type":2267},". These vary based on the shipment type you have selected, and their cost will be added to the cost summary on the page. To find out more about the additional services, ",{"text":2703,"type":2267,"marks":2704},"click the About addons button",[2705],{"type":2385},{"text":2707,"type":2267}," in that section.",{"type":2263,"content":2709},[2710,2714],{"text":2711,"type":2267,"marks":2712},"Click Add shipping label ",[2713],{"type":2385},{"text":2715,"type":2267},"to add it to your Summary page.",[2717],{"_uid":2718,"picture":2719,"component":2357,"aspect_ratio":2255,"require_login":2255},"ebee2ebc-a7ab-4e10-9552-df8bcae0e7f9",{"id":2720,"alt":2721,"name":2255,"focus":2255,"title":2255,"source":2255,"filename":2722,"copyright":2255,"fieldtype":2355,"meta_data":2723,"is_external_url":11},9828348,"screenshot of select service","https://a.storyblok.com/f/172902/1166x1097/39c85435ef/select-service.png",{},"select",{"_uid":2726,"title":2727,"markets":2728,"component":2254,"Conditions":2255,"column_left":2729,"column_right":2769,"require_login":2255,"background_color":2336,"content_block_id":2770},"2cea662a-a86d-466c-8f37-83f9d839b1e0","Create templates for your most used shipment types",[2320,2326],[2730],{"_uid":2731,"text":2732,"component":2279,"Conditions":2255,"require_login":2255},"4ee42a07-650d-41e8-8a6a-38ae086caae8",{"type":2260,"content":2733},[2734,2741,2748,2755,2762],{"type":2263,"content":2735},[2736],{"text":2737,"type":2267,"marks":2738},"Save time by creating templates for your most common shipping labels. The template can be modified to fit your needs and when it's created, simply click it in the list below and you can start creating labels.",[2739],{"type":2270,"attrs":2740},{"color":2388},{"type":2263,"content":2742},[2743],{"text":2744,"type":2267,"marks":2745},"In templates you manually choose what service you’d like to send the shipments with. You can create as many templates as you want.",[2746],{"type":2270,"attrs":2747},{"color":2388},{"type":2263,"content":2749},[2750],{"text":2751,"type":2267,"marks":2752},"Add senders and recipients to your template. You can choose if the template uses a fixed set of recipients, the entire address book or manually inputing the information everytime.",[2753],{"type":2270,"attrs":2754},{"color":2388},{"type":2263,"content":2756},[2757],{"text":2758,"type":2267,"marks":2759},"Different services offer different addons. These can for example be age restrictions, insurance or climate compensation. You can set these to be optional, mandatory or hidden when later using the template.",[2760],{"type":2270,"attrs":2761},{"color":2388},{"type":2263,"content":2763},[2764],{"text":2765,"type":2267,"marks":2766},"The templates can be modified if neccessary. If you have more than one account the templates can be shared via Company settings.",[2767],{"type":2270,"attrs":2768},{"color":2388},[],"templates",{"_uid":2772,"title":2773,"markets":2774,"reverse":11,"component":2254,"Conditions":2255,"column_left":2775,"column_right":2808,"require_login":2255,"background_color":2336,"content_block_id":2809},"ce73036f-3092-45f9-b14d-2e62bc4ed7f0","Bulk order shipping from a CSV- or Excel file",[2320,2326],[2776],{"_uid":2777,"text":2778,"component":2279,"Conditions":2255,"require_login":2255},"bd340495-37b8-4284-a1b8-e42a2f4874b9",{"type":2260,"content":2779},[2780,2787,2794,2801],{"type":2263,"content":2781},[2782],{"text":2783,"type":2267,"marks":2784},"Save time by uploading files containg all the labels you wish to create. Follow this short tutorial to get going!",[2785],{"type":2270,"attrs":2786},{"color":2388},{"type":2263,"content":2788},[2789],{"text":2790,"type":2267,"marks":2791},"In order to use shipping from file you need to have a template set up. When the template is done, continue with this tutorial.",[2792],{"type":2270,"attrs":2793},{"color":2388},{"type":2263,"content":2795},[2796],{"text":2797,"type":2267,"marks":2798},"To make things easier we have created an example file that you can download in different formats XLSX, CSV or XML.",[2799],{"type":2270,"attrs":2800},{"color":2388},{"type":2263,"content":2802},[2803],{"text":2804,"type":2267,"marks":2805},"Choose a sender and simply drag and drop your files into the marked area below. You can also click “choose file” and select the file manually. Then press “Create shipping labels”.",[2806],{"type":2270,"attrs":2807},{"color":2388},[],"csv",{"_uid":2811,"title":2812,"markets":2813,"reverse":12,"component":2254,"Conditions":2255,"column_left":2814,"column_right":2859,"require_login":2255,"background_color":2336,"content_block_id":2867},"1d3ff8ee-95b5-4db3-8730-d23faaa058b8","Finalizing your order",[],[2815],{"_uid":2816,"text":2817,"component":2279,"Conditions":2255,"require_login":2255},"77579bad-ed6f-4f37-82b7-d154035b4bf5",{"type":2260,"content":2818},[2819,2823,2831],{"type":2263,"content":2820},[2821],{"text":2822,"type":2267},"When you're finished, click Add Shipping Label at the bottom and your shipment will be added to your Summary page. This is your shopping cart of created shipping orders that you’ve made on your account. You can keep adding more shipments with the method you prefer, and finalize them all at once.",{"type":2263,"content":2824},[2825,2829],{"text":2826,"type":2267,"marks":2827},"Click Create labels",[2828],{"type":2385},{"text":2830,"type":2267}," to finalize your shipping order. This will have a few effects:",{"type":2832,"content":2833},"bullet_list",[2834,2841,2847,2853],{"type":2835,"content":2836},"list_item",[2837],{"type":2263,"content":2838},[2839],{"text":2840,"type":2267},"Shipments created will be added to your Shipments view, where you can print labels and manage created shipments (more on this below).",{"type":2835,"content":2842},[2843],{"type":2263,"content":2844},[2845],{"text":2846,"type":2267},"Electronic shipping data (laso known as EDI) for these shipments will be created, meaning our production systems are now ready to receive and transport the shipments.",{"type":2835,"content":2848},[2849],{"type":2263,"content":2850},[2851],{"text":2852,"type":2267},"Email confirmation will be sent to your user email address unless you unchecked that checkbox.",{"type":2835,"content":2854},[2855],{"type":2263,"content":2856},[2857],{"text":2858,"type":2267},"You will only be billed for the shipments when they pass the first scan at PostNord. 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You can book pickup of these shipments from you sender address,",[2921],{"type":2270,"attrs":2922},{"color":2388},{"type":2263,"content":2924},[2925,2931,2936,2942],{"text":2926,"type":2267,"marks":2927},"Click on pickup",[2928,2929],{"type":2385},{"type":2270,"attrs":2930},{"color":8},{"text":2932,"type":2267,"marks":2933}," in the top menu of Skicka Direkt Business. ",[2934],{"type":2270,"attrs":2935},{"color":8},{"text":2937,"type":2267,"marks":2938},"Click Book Pickup ",[2939,2940],{"type":2385},{"type":2270,"attrs":2941},{"color":8},{"text":2943,"type":2267},"to start the booking process.",{"type":2263,"content":2945},[2946,2950,2952,2956],{"text":2947,"type":2267,"marks":2948},"Select your sender address ",[2949],{"type":2385},{"text":2951,"type":2267},"for the pickup and",{"text":2953,"type":2267,"marks":2954}," indicate how many of each item ",[2955],{"type":2385},{"text":2957,"type":2267},"you want picked up. 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