Guides to the Customer Portal
These guides explain how to use the individual tools in Portal Business.
Current guides - more coming soon!
Get access to the Customer Portal
Get access to the business tools in the Customer Portal. Here's what you need to know about access & user accounts
How to get accessPostNord Send
This is where you create labels for parcels and letters, buy porto codes and much more!
How to use PostNord SendTrack & Trace
Tracking of shipments and actions related to a single shipment, such as notification, claims, and returns.
How to track and manage shipmentsInvoices
Find and access all your invoices from PostNord.
How to access invoicesReports & Statistics
How to use the reports in our reports module to get insights into your logistics
How to use reportsCustomer Service & Claims
Open and track customer service cases, and file claims for damaged shipments
How to get help via the Portal