Guides to the Customer Portal
These guides explain how to use the individual tools in Portal Business.
Current guides - more coming soon!
Get access to the Customer Portal
Get access to the business tools in the Customer Portal. Here's what you need to know about access & user accounts
Track & Trace
Tracking of shipments and actions related to a single shipment, such as notification, claims, and returns.
Select your TA system
To send with PostNord, you need to choose which system you want to order shipping from. We have several recommended TA partners to choose from.
Reports & Statistics
How to use the reports in our reports module to get insights into your logistics
Customer Service & Claims
Open and track customer service cases, and file claims for damaged shipments