Guides to Customer Portal
These guides explain how to use the individual tools in the Customer Portal
Get access to Portal Business
Get access to the business tools in Portal Business. Here's what you need to know about access & user accounts
How to get accessOnline Shipping Tool
PostNord's free TA system - Order shipping, get shipments picked up, and configure integrations
How to use the toolTrack & Trace
Tracking of incoming and outgoing shipments. Actions related to a single shipment such as changes, notification, claims, and returns.
How to track and manage shipmentsInvoices
Find your invoices from PostNord
How to access InvoicesReports & Statistics
How to use the reports in our reports module to get insights into your logistics
How to use reportsCustomer Service & Claims
Open and track customer service cases and file claims for damaged shipments
How to get help via the Portal