Skicka Direkt Business - Our Online Shipping Tool

Online Shipping Tool is PostNord's free shipping tool, or TA-system as they are often called. Here your organization can easily book shipping and send packages online. It only takes a few clicks and you’re done. You can also book pickup and configure e-commerce integration to Online Shipping Tool, if you have one.

Portal Business lets you streamline your shipment ordering so it's most convenient for your needs - regardless of whether you're unsure of what shipping type to use, or whether you have a long list of exact shipments you want to order at once.

Based on characteristics

On the start page of Skicka Direkt Business, you'll see several options for how to order shipping. These are also available at any time in the top menu under the Create tab. The easiest way to order shipping is to click Shipping labels - where you'll create a shipping order based on the characteristics of the shipment. The tool will select the shipment type that best suits your needs.

Select your sender and enter your recipient's details. If your recipient is in your address book you can click Address book and select them from the list.

Next we'll narrow down what shipment type you need based on maximum weight to make the coming steps easier.

Indicate your shipments weight and dimensions. This will give you a more accurate price estimate and help avoid surprises - remember that PostNord only bills you for shipments you send, but those shipments will be billed based on their actual dimensions and weight. So it's best to be accurate in this step.

Based on which delivery options you select, a shipment type will now be suggested in the box. Most shipment types include free pickup, which will be indicated here. We'll explain pickup booking later on in this guide.

You can also add a reference to print on the shipping label, or a description for the shipment which will only be shown to you here in the Portal.

Finally, you can add additional services to your shipment. These vary based on the shipment type you have selected, and their cost will be added to the cost summary on the page. To find out more about the additional services, click the About addons button in that section.

If you already know which shipment type you want to send, you can order shipping by selecting this shipping service directly, skipping some of the steps of ordering. Please note that you will need to be familiar with the requirements of the shipping service in question, in order to get an accurate cost estimate.

Click Select Service from the start page or the Create tab.

Select your sender and recipient, or enter the details manually.

Now select the shipping service you want from the dropdown. Characteristics and restrictions of the service will still be displayed once you select it.

Indicate the weight of the shipment.

You can also add a reference to print on the shipping label, or a description for the shipment which will only be shown to you here in the Portal.

Finally, you can add additional services to your shipment. These vary based on the shipment type you have selected, and their cost will be added to the cost summary on the page. To find out more about the additional services, click the About addons button in that section.

Click Add shipping label to add it to your Summary page.

Save time by creating templates for your most common shipping labels. The template can be modified to fit your needs and when it's created, simply click it in the list below and you can start creating labels.

In templates you manually choose what service you’d like to send the shipments with. You can create as many templates as you want.

Add senders and recipients to your template. You can choose if the template uses a fixed set of recipients, the entire address book or manually inputing the information everytime.

Different services offer different addons. These can for example be age restrictions, insurance or climate compensation. You can set these to be optional, mandatory or hidden when later using the template.

The templates can be modified if neccessary. If you have more than one account the templates can be shared via Company settings.

Save time by uploading files containg all the labels you wish to create. Follow this short tutorial to get going!

In order to use shipping from file you need to have a template set up. When the template is done, continue with this tutorial.

To make things easier we have created an example file that you can download in different formats XLSX, CSV or XML.

Choose a sender and simply drag and drop your files into the marked area below. You can also click “choose file” and select the file manually. Then press “Create shipping labels”.

When you're finished, click Add Shipping Label at the bottom and your shipment will be added to your Summary page. This is your shopping cart of created shipping orders from all your order methods, including bulk orders and e-commerce orders. You can keep adding more shipments with the method you prefer, and finalize them all at once.

Click Create labels to finalize your shipping order. This will have a few effects:

• Shipments created will be added to your Shipments view, where you can print labels and manage created shipments (more on this below).

• Electronic shipping data (laso known as EDI) for these shipments will be created, meaning our production systems are now ready to receive and transport the shipments.

• Email confirmation will be sent to your user email address unless you unchecked that checkbox.

• You will only be billed for the shipments when they pass the first scan at PostNord. So if anything went wrong when ordering, feel free to cancel the shipment from the Shipments tab.

Most shipment types ordered through Portal Business include pickup free of charge (you will see this as part of the ordering process or in the terms of the shipping service in question). You can book pickup of these shipments from you sender address,

Click on pickup in the top menu of Online Shipping Tool. Click Book Pickup to start the booking process.

Select your the address for the pickup and indicate how many of each item you want picked up. You can also fill in the estimated weight of the shipments, which will help us to make the pick up as smooth as possible.
Note that the shipments don't need to have been created in Online Shipping Tool, but could also have been created through an integration (find out more below).