A better logistics experience with PostNord Portal Business.

Order shipping quick and easy with our shipping tool, Skicka Direkt Business.

Complete control of all packages – track your outgoing and returned shipments. With Track & Trace you can always see where your shipments are and where they’re going. You can also customize and adjust specific searches to always keep an eye on select types of shipments that are important to you.

You can notify customers using your own brand and language. That way you can build a deeper relationship with your customers. With notifications your customers stay informed about their packages and the customer experience is improved during and after the purchase. Through automated e-mails and SMS you can reduce costs related to returns and deliveries.

A holistic view of all your deliveries and shipment statuses. The dashboard gives you an overview of:

• All your shipments in a given period
• Simply select the dates in the date field
• By clicking on the elements of the overview, details are shown through Track & Trace

You can extract quality reports for given time periods, specific client numbers, and products. You can export the following reports:

• Quality report for a given time period, customer number and product
• Environmental report for PostNord Parcel, Pallets and Letters
• Pallet balance report for a specific period and client number

Manage your claims:

• Choose the shipment you wish to make a claim for, then select ‘Action’ and ‘Create claim’
• You can view the status of created claims in the Claims tab
• You can view ongoing and closed claims as well as statistics

Invoice management and statistics

• Here you get a complete overview of your invoices
• Status for which invoices are paid and unpaid
• Access to invoice specifications in Excel

Create and send newsletters, invitations and other send-outs straight from your computer to the customer’s post box. You can also create and send electronic invoices.

We help you with selection, purchasing addresses, print production and distribution. Choose between un-addressed direct advertisement (ODR) or addressed direct advertisement (ADR) in the formats post card, flyer or enveloped letter. Do you already have a ready print? Then you can easily make a booking via the tool.

For physical products we print on environmentally friendly paper close to your recipients to avoid unnecessary transports and spare the environment together.

You can add or remove user accounts.

You decide the permissions of the various user accounts, or can terminate them completely.

Get in touch with and receive help from PostNord’s customer service in the portal. Here, you can inform us if something goes wrong or ask about our product selection.