Track & Trace now show reason for return

The reason for return from agents is now visible in the Track & Trace details

The detailed view in Track & Trace shows all information in one window. Tracking information, details about the shipment, receiver information, sender information, own notes and, of course, chat history with customer support – and now also the reason for return, for returns made via our service points.

Learn more about the Track & Trace viewGo to Track & Trace in the portal