How to get started with Returbo

Let us make returns easy! Your customers can self-register their returns with just a few clicks and immediately receive their return shipping label as a QR code with PostNord via SMS or email. The customer can register their return on your website through our digital return form that you simply paste on your website. We help you automate all the manual steps so that all you have to do is accept or reject the return. We take care of the rest!

Advantages from Returbos digital return solution for e-tailers

·     I can myself! – Let your customers self-register their returns with our digital return form. No customer support or emailing to be able to make a return.

·     Auto-generate return shipping slip – immediately when the return has been registered, a return shipping slip is sent out via email or SMS. Available as a QR code and PDF format.

·     Have full control –  over your returns and their statuses. See which returns are on their way in and when a return is to be refunded.

·     Collects data – gain a better understanding of why your customers return. Now you can download data about your returns and their reason for return.

·     Automatic Notifications – Keep your customers updated and build trust by sending them updates on the whereabouts of the return. An example could be “We have now received your return, shortly we will do a quality review before we make a refund to you”

How does it work with the integration between PostNord and Returbo?

It is very simple. Inside our integration page, you only need to enter your PostNord customer number, which services you want, and if you want to send the return label as an SMS QR code. Super smooth!

How do I get started with the integration between PostNord and Returbo?

If you use Shopify as your e-commerce platform, it’s easy to download Returbo as an app or book an appointment with us and we’ll help you set everything up! It takes a maximum of 15 minutes.

It’s super easy to get started with Returbo!

  1. Download the Returbo app from Shopify
  2. Set up your business return flow by answering a few simple questions.
  3. Choose your return instructions and upload your logo
  4. Paste the digital return form on your website.
  5. Add PostNord as a return shipping solution on the Integrations page
  6. Done!

Haven’t got Shopify? No problem!

if you use another platform you can just contact us for a meeting.  

Book a meeting or a demo using this link


Julia Söderqvist – founder

Phone: +46761318689