Shipping solutions for your online C2C marketplace

When your users buy or sell items on your platform, the next step is usually to send it by parcel. Ordering shipping takes time and takes them out of your user experience, so souldn't it be great if they could order shipping inside if your own interface? That's where we come in.

At PostNord, we can help you integrate shipping orders into your purchase flow, either for buyers or sellers. We can also work with you to find a setup with the best shipping options for your users.

Seamlessly integrated shipping for items sold on your platform

• Less typing - Reuse sender and recipient info already present in your users' accounts

• No printing - Sellers get a QR code that they show when handing the parcel in at a service point

• Increase engagement - Users stay on your platform longer, instead of leaving to order shipping elsewhere

You improve the overall experience of your digital marketplace by offering shipping directly in connection with the purchase of a product from one individual to another.

Here’s how it works:

1. When the user buys a product the seller can order shipping via a seamless integration with PostNord’s services.

2. The buyer’s and seller’s addresses and details are automatically scanned.

3. Once the seller has ordered shipping they are sent back to your platform.

4. The seller can then print the shipping label and leave the package at the closest post office.

In other words, the buyer can choose delivery method when making the purchase, which improves the shopping experience. The buyer can then easily track the package in our app or directly on your platform if you prefer.

The seller can easily schedule pickup and print the shipping label which also contributes to a sense of efficiency on your platform. What happens if the seller doesn’t have a printer? They can print the shipping label at a package collection point instead. This is practical and appreciated by many.

What about yourself? Well, you don’t need to do anything at all when a purchase takes place. It doesn’t get any easier than that!

Advantages of being a Digital Affiliate for PostNord

If you run a C2C platform for trade between private individuals there are several advantages to being a Digital Affiliate for PostNord.

• Avoid paying for shipping – you are an agent rather than a seller, which means less hassle, fewer obligations and reduced expenses. Focus on your core business instead!

• A better user experience – offer shipping/delivery straight from your website in connection with the purchase.

• Everything in one place – your users can purchase shipping straight from your platform.

• Quick and safe – when a seller orders shipping, all details are already filled out from the start.

• Simple integration – we help you get started.

By integrating our services on your platform, the seller gets a smooth and simple user experience without ever leaving your website. The seller is the one paying for all shipping, straight from us. This means that we take full responsibility for the delivery agreement. You can focus on your marketplace and don’t need to spend time on shipping.

Who can be a Digital Affiliate?

Digital Affiliate is a partnership between you and PostNord, great for people who run a platform for trade between individuals, C2C. This can for example be an e-commerce platform where users can buy and sell second hand items. Another example is a platform where individuals can sell crafts and ornaments to other individuals. Or, it can be an online marketplace for antiques, art and collector’s items. Just to name a few use cases.

It’s not, however, relevant if you sell your own products. You can then instead use our services straight from PostNord Skicka Direkt Business, our integrations or via our API.

How can my marketplace get this solution?

Getting started as a Digital Affiliate for PostNord is easy. Enter your details in the form on this page, or send us an e-mail at kundservice.digital.se@postnord.com and we’ll get back to you.

We know that every C2C platform is unique. That’s why we build the solution for your website and our shipping system Skicka Direkt Business together.

Once this is done we run a test together to ensure that everything is working as it should, and that all security measures are in place. Of course you will be given all the relevant information as we get started. Once everything is set up, you don’t really need to do anything. Even the shipping costs are automatically updated by us.

Digital Agent for shipping

• The marketplace acts as a digital agent for one or all services via Send Direkt Business in exchange for a marketing contribution.

• Offers primarily Send Home, Letter Send Easy but also Postcodes, Postal parcels, Express letters and Rec.

• The freight is purchased by the end customer directly from PostNord according to a fixed price list, either in Send Direkt or integrated on the website.

Resell shipping to your users

• The marketplace integrates MyPack Home Small directly on its platform.

• The freight is purchased by the end customer directly on the marketplace website.

• The marketplace provides its customer with a QR code that is printed at the agent.

• The marketplace takes over responsibility for customer support and thus direct contact with the end customer.

Digital agent partner with agreement

• Comprehensive solution for all our shipping options.

• A combination of solution 1 and 2.

• Two separate channels and invoice flows.

• Requires digital development and integration on the marketplace website.

• The freight is purchased by the end customer directly on the marketplace website.