Get Started and Get Access to Portal Business

Get access to the business tools in Portal Business. Here's what you need to know about access & user accounts

My organization isn't a customer yet - How do we get started?

To get access to the tools in Portal Business your organization needs to have a customer agreement with PostNord. All agreement customers get access to Portal Business and can set up user accounts with the accesses they need.

How to become a business customer in Sweden

To become a business customer you need to create a business account below, and select invoice as your payment method.

Opening a Business account is free, we only charge you for the shipping you send, or services you sign up for. To open a new customer account, you need the following:

  • Be a company signatory or have permission from your company signatory to open a customer agreement with PostNord.

  • Your organization number for the company you want to enroll as a customer.

  • Ability to identify yourself via BankID during the process.

I'm a manager, what can I do as a Company Administrator?

Your organization can have one or more company administrators. As a company admin, you can access all tools of Portal Business including Company Settings, Invoices and Contracts.

Company Admins also have access to user management, where you can invite colleagues to create Portal accounts with access only to the tools they need in their role. As a Company Admin you will also receive any requests to create a user account with your organization, so you can approve or deny that request.

If need an administrator account but don't have one, contact an existing administrator and ask them to invite you as an admin via the link below. If you don't know who your admins are, contact our customer service via the link at the bottom of this page.

I'm an employee, how do I get access?

If your organization is already a PostNord Business Customer, your Company Administrator will need to invite you to create a Portal account, or approve your request to join your organization's Portal Account.

To ensure your account gets the right access, we recommend asking your Company Admin to invite you (there's a link to the User section for them in the section above).

To request access from an admin, you need to enter the organization number of the organization you want to join, as part of the account creation flow linked below. Your Company admins will receive a notification about your request to join.