Invoices & Contracts
See your PostNord Invoice Overview
Under ‘My invoices’, you can search for full or partial invoice numbers within a selected date range. You also have the option to apply quick filters for predefined rate ranges or choose a custom range.
Additionally, you can filter invoices by status: All invoices, Waiting, Cleared, or Overdue. By selecting “Show more filters”, you can further refine your search by choosing between Debit and Credit invoices, or by filtering on specific customer numbers.
Click “Show details” to view detailed information about an invoice, including the invoice itself and its specification. From this view, you can export the invoice and/or specification, and contact PostNord Customer Service directly regarding the invoice.
Under the ‘Search’ tab, you can perform a quick search for a specific invoice number, which will take you directly to the invoice details.
Look up your customer contracts and terms
Click Go to contracts at the top of page takes you to Contracts which is your total collection of agreements in one view. The first overview page shows what type of agreement each contract is, and if the contract has customer-specific rates or not. Select a customer number and filter out what contracts the specific customer number can use. Filter on specific service in order to see which of your contracts include services you are looking for. Export to excel if you wish!
Click on a contract to see details. You have the option to add a comment to describe the contract on top of the standard info on services contained and which customers numbers or organization numbers that can use the contract. Depending on agreement type you’ll see relevant info linked to the contract. Export to excel is also an option.
