Three smart functions that facilitate international deliveries
Customs documents in the tool
When you are sending goods outside the EU, these need to be declared at the Swedish Customs Administration, and with Send Direkt Business, the declaration becomes a smooth process. The tool contains all the customs documents you could possibly need, and since Postnord is a customs agent, we can help you if you have any questions.
Good control over all foreign letters
With the Track & Trace tool, you can control all incoming and outgoing shipments, regardless of where they are in the delivery flow. The tool categorizes all shipments based on status, which allows you to quickly deal with deviations before they affect the recipient. As a contract customer, you pay no extra cost to track international letters, it is included in the shipping price.
Update the receiver
In Track & Trace, you can create personal notifications that are sent out to the recipient automatically via email or SMS. In this way, the number of shipping matters that involve the customer wondering where the letter is is reduced, and your customer service can instead focus on handling deviations when they arise.