Guides to Portal Business
These guides explain how to use the individual tools in Portal Business.
Highlights
Get access to Portal Business
Get access to the business tools in Portal Business. Here's what you need to know about access & user accounts
How to get access
Skicka Direkt Business
PostNord's free TA system - Order shipping, get shipments picked up, and configure integrations
How to use the tool
Track & Trace
Tracking of incoming and outgoing shipments. Actions related to a single shipment such as changes, notification, claims, and returns.
How to track and manage shipmentsPower of Attorney
Manage authorisation to your employees to pick up mail and shipments on your company's behalf
How to manage Powers of AttorneyInvoices & Contracts
Find and access all your invoices from PostNord, and reference your current contracts and pricing
How to access invoices & contractsReports & Statistics
How to use the reports in our reports module to get insights into your logistics
How to use reportsCustomer Service & Claims
Open and track customer service cases, and file claims for damaged shipments
How to get help via the PortalPostal Services
Order PO Boxes and subscriptions to mail pickup and dropoff
How to manage PO boxes and subscriptionsCreate Mail-outs
Trigger sendouts of letters or print to your address list or based on demographics
How to use Mailouts