Send Parcels and book shipping with Skicka Direkt Business

When you use our shipping services, you can spend less time on shipping and logistics. You’ll receive delivery notes immediately after booking a shipment and can easily book a pick-up at the same time.

Our system helps you optimise your shipments, whether they are single packages or whole pallets. You can also choose to connect your business system to the portal and the entire freight booking is done at the touch of a button.

Do you run a global e-commerce business, or do you dream of offering your goods to customers in other countries? Postnord Portal Business makes it easy to book shipping worldwide.

You can easily import addresses into Skicka Direkt Business and save addresses you add manually. This allows you to easily send multiple shipments to recurring customers in different countries.

With Postal Portal Business, you can easily offer customers both home delivery and delivery to a retailer. Choose convenient options like climate compensation, express delivery or delivery before 10am. This way, your customers will be able to receive their goods in exactly the way they prefer, or simply in the way that best suits your brand.

When you send something, the recipient wants it quick and easy, and if they change their mind, they want to get rid of the return just as quickly. Postnord Portal Business helps you take care of all your company’s shipping needs.

In Postnord Portal Business, you get access to a Track & Trace dashboard where you can quickly see all outgoing and incoming shipments. You can easily get an overview of all sent packages and just as easily identify individual shipments if something doesn’t look right.

Each shipment is instantly updated with the estimated price at the time of booking. In addition, with clear reports on Invoices, Quality and Complaints in Postnord Portal Business, you can easily ensure that your shipping costs are within budget.

Common challenges for shipments are packing time, lying time and misplaced expectations of delivery time. Postnord Portal Business always gives you an estimated delivery time for each shipment, offers pre-notification to the recipient and tracking numbers so that both you and the recipient can easily identify exactly where the parcel is located.

As soon as your parcel is registered with Postnord, the tracking ID will be able to provide information on the location of the parcel. You can send a notification with a tracking link directly to the customer, or use the ID to track the shipments that customers call you about.

Offering tracking ID information to the recipient can naturally reduce the pressure on customer service, as many customers who contact you are mainly expectant and want to know when their parcel will arrive.

Pre-notifying packages is a good way to reduce the amount of time packages are left and to keep the recipient up to date on the location of the parcel. Notifications can be sent by SMS and email, in the languages that suit you. With email, it’s easy to customise the message to match your other graphic profile.

If a customer has regretted their purchase, they want you to deal with the return quickly and smoothly in order to remain a satisfied customer. In Postnord Portal Business, you can create returns and complaints directly when you are in contact with the customer. You also always have the option to send a return slip already in the shipment.

We’ll find the best shipping rates based on what you want to send. You can add and remove options to customise your shipping exactly the way you want it. For each choice you see the price immediately.

Tailor automatic notifications via SMS or email. Demonstrate packages and clarify delivery steps to the customer. This reduces the cost of customer service and returns.

Track & Trace gives you detailed information on all your packages. You can easily see where the parcel is and when it will be delivered. In addition, you can see immediately if there are any discrepancies and when automatic notifications have been sent out.